Operating insights
The Playconomix Playbook
Practical field notes on product, sourcing, supply chain, community, leadership, and building companies that can handle their next stage.
When five systems disagree, employees do not have data. They have witnesses.
Shopify says shipped. The ERP says packed. The warehouse system says picking. The carrier has no scan. A...
Replacing a person will not fix a job designed to fail.
When something keeps breaking, leaders reach for the easiest explanation: somebody is not good enough. Sometimes that is tru...
AI can do some incredible shit. It can also help you execute a terrible process faster, at greater scale, with fewer humans noticing until the customer is furious.
Founders keep as...